PIKEPASS:

• My Account
• General Information
• Need A PIKEPASS?
• FAQs
• PIKEPASS Lights
• Mounting Instructions
• Application/Forms
• Recycle Your PIKEPASS
• Other Services
• Violation Information
• Contact Us

home > PIKEPASS

• How do I get a PIKEPASS?

  A PIKEPASS can be obtained by completing an Application/License Agreement and returning it to the Oklahoma Turnpike Authority at one of the two Customer Service Centers, or an Authorized Customer Service Agent , by fax or by mail. For more information concerning PIKEPASS accounts, see Need a PIKEPASS?

• How long does it take to receive a PIKEPASS?

  If you mail or fax your application, with the required prepayment of tolls, a PIKEPASS will be mailed within 2 – 4 weeks. You can receive your PIKEPASS the same day with a short stop at either our Oklahoma City or Tulsa Customer Service Stores; or at one of the 74 conveniently located, Customer Service Agents.

• What benefits will I receive by using a PIKEPASS?

  Totally automated electronic tolling and non-stop travel. You also receive an average 5% savings off the posted cash rate for tolls. In addition, PIKEPASS customers with 20 or more qualifying toll transactions per month, per PIKEPASS tag, receive an additional 5% discount with our Volume Discount Program.

• How and where do I mount the PIKEPASS?

  For most vehicles please refer to our Mounting Instructions.

  Certain vehicles require an alternate mounting location. When obtaining alternative mount PIKEPASS tags, specific instructions will be given for mounting it in the type of vehicle the pass will be used in.

  To find out if you have a vehicle requiring an alternative mounting location, see our Special Vehicle List.

• Why does the PIKEPASS have to be mounted on the windshield?

  The PIKEPASS must be mounted properly for accurate billing. Holding the PIKEPASS or laying it on the dashboard, may prevent it from operating accurately, which can result in incorrect toll charges, system match transactions or violations assessed to your account.

• Can a PIKEPASS be used in more than one vehicle?

  As long as vehicles are of the same Vehicle Classification and the PIKEPASS is mounted properly. Please call the PIKEPASS Customer Service Center to inform us of any new vehicles you are operating with the PIKEPASS tag.

  Note: While the PIKEPASS is transferable to different vehicles, caravanning more than one vehicle on a toll road using one PIKEPASS is not permitted.

• Can a PIKEPASS be used on other toll roads in other states?

  Not at this time, but we are working on it! A PIKEPASS can only be used on Oklahoma Turnpikes.

• How do I make a payment on my account?

  You can pay your PIKEPASS account online with a credit/debit card by selecting the My Account link from the left side of this page. We will also accept credit/debit card payments over the phone on our toll free lines. Our Phone Center hours are from 8:00 am to 4:30 pm Monday - Friday, except Oklahoma State holidays. For increased convenience and efficiency you may sign up for automatic payment. Contact us with your credit card information and we will process the request immediately.

  Check or money orders, made payable to the OTA (PIKEPASS), may be mailed to the payments address listed below. Please ensure your account number is written on the check. If you choose to pay with cash, you may come into either of our Customer Service Centers.

  Please mail Payments Only to:
  PIKEPASS
  PO Box 268803
  Oklahoma City, Oklahoma 73126-8803

  Please ensure your account number is written on the check.

• What if my PIKEPASS is lost or stolen?

  Call the PIKEPASS Customer Service Center immediately to report a lost or stolen PIKEPASS. You are responsible for all toll charges incurred until the PIKEPASS has been reported lost or stolen.

• Is there a fee for a lost, stolen, or damaged PIKEPASS?

  Yes. A $30.00 fee is assessed, but this fee will be credited to your account if the PIKEPASS is recovered.

• What if I forgot my PIKEPASS and went through a tollgate and did not pay?

  To avoid receiving a toll violation notice and fine, call the PIKEPASS Customer Service Center as soon as possible for complete instructions.

• What if I want to stop and pay cash for my tolls instead of using the PIKEPASS?

  You must either remove the PIKEPASS tag from the vehicle entirely or place the PIKEPASS tag in the static shield bag provided to you when you received your tag. Otherwise, the PIKEPASS may be read and charge to your account.

• What are the "PIKEPASS Thanks You" lights and what do they mean?

  These lights inform the customer certain information related to their account status. Please refer to the PIKEPASS Lights link for more information.

• What do I do if I see a yellow light when my PIKEPASS is being read?

  Contact the PIKEPASS Customer Service Center as soon as possible to check on the status of your account and PIKEPASS tag.

• Will I always have the same PIKEPASS?

  No. Each PIKEPASS has a battery with a predetermined life and the tag must be replaced to ensure correct operation. When the battery life of your PIKEPASS is expiring, we will request, by mail, that you exchange your old PIKEPASS for a new one. You may also need to change your PIKEPASS tag if you change the type of vehicle it will be used in. Please contact the PIKEPASS Customer Service Center when purchasing or adding a new vehicle to ensure the PIKEPASS tag is correct for your vehicle.

  To replace your PIKEPASS over the Internet, please go to our Tag Refurbishment Inventory Program and follow the on-screen instructions.

• I received a Notice of Toll Evasion. What do I do?

  Please call the PIKEPASS Enforcement Branch directly at (877) 774-9569 (toll free) for complete instructions.

• I received a Notice of Toll Evasion and I have a PIKEPASS account. What do I do?

  You may contact the Enforcement Branch directly at (877) 774-9569 or the PIKEPASS Customer Service Center. We will gladly assist you to resolve the problem.

• Who may obtain information concerning my account or toll transactions?

  For security reasons, we provide account information only to the registered Account Holder or other persons providing the Account Access Code supplied by the registered account holder.

  Any person requesting information related to a PIKEPASS account must supply the 4-digit Account Access Code provided to PIKEPASS by the registered account holder. This code protects the privacy of your account information.

  To establish an Account Access Code, please contact the PIKEPASS Customer Service Center directly. We will be happy to assist you!