OKLAHOMA TURNPIKE AUTHORITY
LICENSE AND USE AGREEMENT
- LICENSE:
Subject to the terms of this License and Use Agreement ("Agreement"), the Oklahoma Turnpike Authority ("OTA")
grants you a non-exclusive, revocable license to use the OTA's electronic toll payment system ("PIKEPASS")
on the OTA's Turnpike System ("Oklahoma Turnpikes") and at other OTA authorized facilities ("Authorized Facilities").
The purpose of this Agreement is to allow you to electronically pay tolls and other authorized services through an
account ("Account") you open and maintain with the OTA.
This Agreement replaces and supersedes all previous agreements and is the sole instrument
defining your use of PIKEPASS. If the terms of this Agreement are not acceptable to you,
you should discontinue your use of PIKEPASS immediately and close your Account in accordance with Section 4.7.
Use, retention, or permitting others to use your PIKEPASS transponder constitutes acceptance
of these terms and is equivalent to signing this Agreement. The OTA may alter, amend, or otherwise
change the terms and conditions of this Agreement at any time. If any part of this Agreement is
determined invalid, all other parts remain in full force and effect. Failure to comply with the
terms of this Agreement may result in the termination of your Account and this Agreement. The laws
of the State of Oklahoma govern this Agreement. The Agreement currently in force may be viewed
at www.pikepass.com.
- USE OF PIKEPASS:
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Your PIKEPASS transponder must be mounted directly to your vehicle in accordance with the
mounting guidelines provided with the transponder. You may also obtain PIKEPASS transponder
mounting guidelines for your type of vehicle, including motorcycles and trailers, and type
of PIKEPASS transponder (permanent internal sticker, internal portable or external) by contacting
the PIKEPASS Customer Service Center ("CSC") or visiting www.pikepass.com. If you fail to properly mount your PIKEPASS transponder,
it may not work properly and result in System Matched Transactions, Video Tolls, citations, and
termination of this Agreement. The OTA may not provide adjustments to your Account for System Matched
Transactions or Video Tolls caused by an improperly mounted PIKEPASS transponder (see Sections 2.6 and 5).
PIKEPASS transponders may not work in all makes and models of vehicles. You are responsible for ensuring
that the proper PIKEPASS transponder is utilized for your specific make and model vehicle.
Contact the CSC or visit www.pikepass.com for further information
regarding vehicles known to have compatibility problems with PIKEPASS transponders.
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Your PIKEPASS transponder must be associated with a single vehicle with a single license plate number.
Your PIKEPASS transponder may not be assigned to more than one Account. You may assign PlatePay
transactions to your Account for travel by any vehicle not associated with your PIKEPASS transponder;
however, such transactions shall be classified on your Statement as "Video Tolls" and are subject to
the provisions of Section 5. You are responsible for all tolls incurred by any vehicle using your
PIKEPASS transponder and all PlatePay transactions you assign to your Account.
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You agree to comply with all applicable traffic laws of the State of Oklahoma and the rules
and regulations of the OTA while traveling Oklahoma Turnpikes.
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If your Account does not have a sufficient balance to pay the toll, you may be charged
an increased transaction rate and fees for Video Tolls, up to and including the PlatePay rate.
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Vehicle classification is determined by the number of axles and/or shape of your vehicle. You shall
only use your PIKEPASS transponder in the classification of the vehicle for which it is registered.
If you transfer a portable PIKEPASS transponder to a different vehicle classification or if your
vehicle temporarily changes classifications (vehicles with trailers), contact the CSC or visit
www.pikepass.com for further details.
If the OTA observes or detects that your vehicle is not identified with the appropriate classification
associated with your PIKEPASS transponder, the OTA reserves the right to change the vehicle
classification(s) for the associated toll transactions. Toll transactions involving such changes
will be identified on your Statement. The OTA will notify you if a permanent reclassification of your
vehicle is necessary. You agree to this method of calculating toll charges. You further agree to review
your Statement and notify the OTA of any toll charges resulting from an inaccurate vehicle classification
within 30 days of the Statement Delivery Date.
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Certain Oklahoma Turnpikes require that your PIKEPASS transponder is read to match both the entry
and exit location points to calculate the toll charge based on your actual travel. These matching
turnpikes include the Turner, Kickapoo, Will Rogers, Creek, Kilpatrick, Southwest Kilpatrick, and
Cherokee. If your PIKEPASS transponder is not read at both the point of entry and point of exit on
these turnpikes, the PIKEPASS system will complete the transaction utilizing the known read
location(s) and will calculate the toll charge accordingly, up to and including the maximum toll
for that turnpike based on the classification of your vehicle. These transactions are referred to
as "System Matched Transactions" and will be identified on your Statement. On all other Oklahoma
Turnpikes, your PIKEPASS transponder is read at barrier locations, and the toll charge is based on
a defined distance regardless of your actual travel. You agree to review your Statement and notify
the OTA of any toll charges inconsistent with your travels within 30 days of the Statement Delivery
Date. The CSC may not adjust your Account if you fail to notify the OTA within this time period.
- VEHICLE INFORMATION:
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You are responsible to provide and maintain accurate vehicle information concerning your Account,
including but not limited to vehicle make, model, year, number of axles and/or vehicle shape,
license plate number, and issuing state, territory, district, province, nation or other jurisdiction.
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You are responsible to ensure that your vehicle's license plate number is readable and not obscured.
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You are responsible for all tolls assessed to the vehicle(s) linked to your Account
and PIKEPASS transponder(s) assigned to your Account until such time as you notify
the OTA that you have disposed of the vehicle and/ or that permanently
mounted PIKEPASS transponder(s) should be deactivated from your Account.
- THE ACCOUNT:
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Prepaid Toll Amount: The Prepaid Toll Amount is not a deposit.
It is a prepayment of tolls you will incur while traveling on Oklahoma Turnpikes
or toll roads maintained by Interoperable Toll Authorities. You agree to maintain
the Prepaid Toll Amount to cover all authorized charges, service fees, and penalties
charged to your Account. The OTA may periodically analyze your Account activity and
reserves the right to adjust the Prepaid Toll Amount necessary to maintain your Account.
You will not receive interest on your Account balance.
The applicable toll, established by the OTA, is calculated at the entry/exit points
and mainline/barrier plazas and deducted from your Account each time your PIKEPASS
transponder is used or a Video Toll is assessed for travel on the Oklahoma Turnpike System.
You may obtain a current schedule of toll rates by contacting the CSC or visiting
www.pikepass.com. The applicable fees
associated with other OTA Authorized Facilities can be obtained by contacting those facilities.
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Credit/Debit Card and Direct Debit Bank Draft (Auto Charge) Accounts:
If your Account is paid with a Credit/Debit Card or Direct Debit Draft, your Account
will be replenished automatically by a charge to your authorized credit/debit card
or bank account when your Account reaches a minimum balance established by the OTA.
The charge will be in an amount sufficient to replenish the Prepaid Toll Amount
to your Account.
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Cash, Check, and Money Order (Manual Replenishment) Accounts: If your Account is paid with
Cash/Check/ACH/Money Order, you will receive a "Payment Request" when your Account reaches a minimum balance
established by the OTA. Upon receipt of a "Payment Request," you are required to replenish your Prepaid Toll
Amount by paying the amount requested. Your payment must be received and posted before your Account balance
reaches zero. An overdrawn account may result in the termination of your Account and this Agreement. If you
have provided a security credit/debit card, such a card will only be charged when the Account is overdrawn
for five business days.
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Account Changes, Updates and Privacy: You are responsible for keeping your account
information accurate and up to date. You must inform OTA immediately, in writing, by phone, or on
the Internet, of any changes to your PIKEPASS Account information, i.e., address, phone number,
vehicle description, number of axles and/or vehicle shape, vehicle license plate number, credit
card expiration, etc. Failure to do so may result in Video Tolls, PlatePay transactions, citations,
incorrect toll charges, service charges, and/ or penalties. You can access
www.pikepass.com to update your Account information.
Use of www.pikepass.com for such updates shall be deemed
consent to modify your information within the OTA record system, and in the case of a change in
credit/debit card information, authorization for the OTA to charge that credit/debit card for the
amounts necessary to satisfy your obligations under this Agreement. To protect the privacy of your
information, the OTA will require that you provide an Account Access Code. The OTA may also require
that you provide additional verification information to access your Account. The OTA reserves the right
to deny any requested changes to your Account if you are not able to provide the Account Access Code
or verifying information.
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Negative Accounts: If your Account balance is negative,
you may not receive applicable discounted PIKEPASS toll rates.
If your Account balance remains negative for more than 60
consecutive days, your Account may be terminated, resulting
in the deactivation of your PIKEPASS transponder(s). Terminated
Accounts will be forwarded to external collections, which may
affect your credit rating. Collection fees may be assessed.
If your Account balance is equal to or less than $0.00, the PIKEPASS transponder(s)
on your Account will not be valid for use on any Interoperable Toll Authority toll
road system (See section 6. Interoperability, below).
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Lost, Stolen or Damaged PIKEPASS: If your PIKEPASS transponder is
lost or stolen or if a vehicle linked to your Account is stolen, it is your
responsibility to notify the OTA immediately. Any use of a lost or stolen
PIKEPASS transponder is your responsibility until you report the loss or
theft to the OTA. The OTA will deactivate the PIKEPASS transponder upon
such notification, and you will not be responsible for future PIKEPASS activity.
If it is later found that you are using a reportedly stolen and deactivated
PIKEPASS transponder or reportedly stolen vehicle, the OTA reserves the right
to reinstate the PIKEPASS transponder and charge your Account for all intervening
activity. In the event a PIKEPASS transponder is recovered by you, the OTA reserves
the right to apply toll charges to the Account that were incurred while the PIKEPASS
transponder was reportedly lost or stolen. A damaged PIKEPASS transponder is not
covered by any warranty. For purposes of this Agreement, damage is defined as the
rendering of the PIKEPASS transponder defective or inoperable due to tampering,
abuse, improper use, defacement, or accidental destruction. Removal of a permanently
mounted PIKEPASS transponder sticker from the windshield renders it useless.
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Termination of License and Refunds: OTA may terminate this Agreement
at any time for any reason. You may terminate this Agreement at any time by making
a request in writing. Upon termination of this Agreement, if monies are owed on
your account payment must be made. OTA will refund any remaining Account
balance after toll payments and any other fees have been deducted.
Refunds will be issued approximately 60 days after this Agreement is
terminated and your Account is closed.
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Other Fees: Service fees and other charges may be deducted from
your Account for additional services that are required to maintain your Account.
Other Fees established by OTA will be charged to your Account based on a fee schedule
which may be obtained by contacting the CSC or visiting www.pikepass.com.
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Dispute of Charges: You agree to review
your Statement of Toll Activity ("Statement") and notify
the OTA of any errors related to toll charges, System Matched
Transactions, Video Tolls, and changes in vehicle classification
within 30 days of the Statement Delivery Date (defined as the
last day of the month following the period displayed on the Statement).
Questions regarding possible toll charge errors, system-matched transactions,
video tolls, changes in vehicle classification, or any other information
about your account should be directed to the CSC. Disputes concerning
charges to your Account should be submitted to the CSC within 30 days
of the Statement Delivery Date. Disputed charges made more than 30 days
after the Statement Delivery Date must be submitted in writing for the OTA's
further consideration. Account adjustments may not be made for requests
received more than 30 days after the Statement Delivery Date, including
but not limited to disputed charges relating to System Matched Transactions,
Video Tolls, and vehicle reclassification(s).
Questions concerning toll transactions posted on your PIKEPASS Statement as a result of using
your PIKEPASS transponder at an Interoperable Toll Authority should be directed to the CSC of
the specific Interoperable Toll Authority where the turnpike travel took place.
Disputes regarding toll transactions posted on your PIKEPASS Statement as a result of
Interoperable Toll Authority transactions should be directed to the PIKEPASS CSC within 30 days of
your PIKEPASS Statement Delivery Date. The PIKEPASS CSC will assist you to help resolve disputed
transactions and submit necessary adjustments for posting to your PIKEPASS Account.
- VIDEO TOLLS:
In cases where a PIKEPASS transponder is not identified at any toll location on
the OTA Turnpike System, but your vehicle's license plate is recorded, the OTA will
complete the transaction utilizing your vehicle's recorded location(s) and will
calculate the toll charge accordingly. In addition, you may assign PlatePay transactions
to your Account in accordance with Section 2.2. These transactions ("Video Tolls") will
be identified on your Statement. If twenty (20) or more Video Tolls are posted to your
Account for the prior month, the OTA may charge the maximum PlatePay toll rate for that
turnpike based on the classification of your vehicle. Your Account is also subject to
administrative charges and other fees for the processing of Video Tolls. You agree to
this method of calculating toll charges. You further agree to review your Statement and
notify the OTA of any toll charges inconsistent with your travels within 30 days of the
Statement Delivery Date.
- INTEROPERABILITY:
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If you maintain a PIKEPASS Account balance above $0.00, prior to and during travel
on an Interoperable Toll Authority toll road system, your PIKEPASS transponder(s)
may be used at OTA Authorized Facilities and Interoperable Toll Authorities to
electronically pay for tolls, parking and other authorized services. In addition, your vehicle's license plate, if linked to your Account, may also be used to electronically pay for tolls, parking, and other authorized services. You authorize the OTA to
share your Account contact information with such facilities and authorities. Contact the CSC
or visit www.pikepass.com for a listing
of such facilities and authorities or to request that your PIKEPASS account be opted-out of
interoperability.
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Interoperable Toll transaction charges will be deducted from your Account Prepaid Toll Amount.
These transactions will be identified on your Account Statement separately from your Oklahoma
turnpike travel and will not qualify for the PIKEPASS Volume Discount program. You must maintain
your Account Prepaid Toll Amount to cover all toll charges to your Account.
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Use of your PIKEPASS transponder or a vehicle's license plate linked to your account at an Authorized Facility or travel on an Interoperable
Toll Authority's turnpike system subjects you to the terms/conditions and rate structure
set by such facility or authority. The Authorized Facility or Interoperable Toll
Authority, in its sole discretion, may refuse to accept your PIKEPASS transponder or a vehicle's license plate linked to your account as a method of payment.
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If you maintain a separate account with an Interoperable Toll Authority and use a toll
transponder issued by that authority in your vehicle at the same time as your PIKEPASS transponder, it
is possible that you will incur duplicate toll transactions charged to each Account for the same turnpike
travel. You agree to review your respective toll statements, identify any duplicate charges, and bring
them to the attention of the PIKEPASS CSC within 30 days of your PIKEPASS Statement Delivery Date.
- MISCELLANEOUS:
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OTA is not liable for the performance of your PIKEPASS transponder. You agree to
hold the OTA harmless against all claims of damage, loss, cost, expense or liability
that in any way relates to your use of or the performance of your PIKEPASS transponder,
including any System Matched Transactions or Video Tolls.
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You agree to pay all costs, including but not limited to attorney's fees, court
costs, etc., incurred by the OTA to enforce the terms and conditions of this Agreement.
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If you become the subject of any bankruptcy proceeding under the Bankruptcy Act
or become insolvent, the OTA may terminate this Agreement and deactivate your PIKEPASS
transponder(s). You remain liable for the payment of all unpaid toll charges and
Other Fees, exclusive of any other remedy provided by law.
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Incomplete PIKEPASS Account applications may not be processed. A valid state issued
document with photo identification in good standing may be required to open an Account.
The OTA reserves the right to reject any PIKEPASS Account application.
Form 1004.rev2024.12.13.EGL